This Website is an online service owned, operated and managed by Dortumund Pharmaceutical Co.  (‘we’ or ‘us’). In using/accessing the website, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time (‘User Agreement’), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website.

We will be making calls and sending SMS through a third-party platform (Servetel) to verify cash on delivery orders.

We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at [email protected]

DND- By registering your phone number on www.DOT9.com, you authorise us to override the National Do-Not-Disturb Registry (DND) i.e. – even if your registered phone number falls under DND list of National Consumer preference Registry (NCPR/NDNC), you voluntarily allow us the authority to call and send notifications/messages to your registered mobile number.

Legalities

We are not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, we share no responsibility. Our products are not intended to diagnose, treat, cure, or prevent any disease.

YOU HAVE CERTAIN CHOICES ABOUT OUR MARKETING AND TRACKING TOOLS:

You can opt out of marketing messages. To stop getting our marketing emails, follow the instructions in any message you receive. You can also opt-out by emailing us. You can also reject certain permissions requests posed by our apps and platforms. If you do this, some of the features of our apps and platforms will not work. If you delete your cookies or use a different browser, you will need to renew your opt-out choice. You will also have to redo your opt-out choice if you use a different computer or a different phone. In some cases not all of our features or apps will function properly if you turn off tracking.

You can control cookies and tracking tools. You have other controls you can exercise. You can choose whether or not to share personal information. If you choose not to share, some parts of our sites and some services may be more difficult or impossible to use. If you turn off cookies or tracking tools, parts of our site and services may also not work properly.

We Use Standard Security Measures

We use standard security measures on our sites and apps. However, the internet is a public place. We cannot promise that your information will remain secure. We encourage you to use caution when sharing information. Do not share your password with other people and pick secure passwords.

THIS APPLICATION OR WEBSITE IS NOT INTENDED FOR KIDS.

Our website is not designed for kids , and we do not to our knowledge collect information from children under 13 on this website. If you are a parent or guardian and think we have information about your child, please contact us by email.

Feel Free To Contact Us If You Have Any Question

If you have additional questions you can reach us by email at [email protected]

Please include your name, address and telephone number when you contact us. This helps us handle your request correctly.

Ownership Of Rights:

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of Dortmund Pharmaceutical Co. All information displayed, transmitted or carried on the website is protected by copyright and other applicable intellectual property laws. Dortmund Pharmaceutical Co. is a registered trademark of Dortmund Laboratories Private Limited. Copyrights and other intellectual property in respect of the some of the content on the Website maybe owned by the third parties. This site is designed, updated and maintained by Dortmund or its licensors and associates. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the website.

Pricing Information:

We strive to provide accurate product and pricing information. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and we solely at our discretion, will have the right to modify the price of the product and contact you for further instructions using the e-mail address or the contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event we accept your order the same shall be debited to your credit / debit card account through the payment gateway or other such means as deemed fit and duly notified to you by email or the contact number, as the case may be, that the payment has been processed. The payment may be processed prior to dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account. We strive to provide you with best value, however prices and availability are subject to change without notice.

FINANCIAL DETAILS:

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on the website will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by us. We will not be deemed liable for any credit / debit card fraud.

CHILDREN:

This website is not intended for children under the age of 13. Children under the age of 13 are not permitted to register to use the interactive features of our Website such as registering, signing up for e-mail notifications, or chat room and message boards. If you are 18 years of age or younger, please be sure to ask your parents for permission before providing any information to us.

COUPON CONDITIONS:

·         All the Coupons are valid for a limited time only. Fast&Up reserves the right to modify or cancel coupons at any time

·         The coupons are applicable only on MRP of the product and cannot be combined with any other existing discounts or promotions

·         The coupons are not applicable on any of the bundles or products on any Clearance Sale

·         The coupon may only be used on www.fastandup.in and in conjunction with the purchase of products shipped and sold by Fast&Up

·         The promotion is limited to one coupon per customer

·         Applicable shipping and handling charges apply to all products

·         Some coupons may require a minimum purchase. Fast&Up reserves the right to decision void where prohibited

SPECIAL DISCOUNT DAYS (LIKE – BIRTHDAY SALE, INDEPENDENCE DAY SALE, ETC..):

·         The maximum COD limit is ₹12,000 per order.

·         3 Freebies maximum per person

·         Any freebies received with the order cannot be exchanged

·         An individual can place a maximum 5 COD orders during the sale

·         Any freebies received on orders purchased during the sale will have to be returned in case of returns/refunds

·         Replacement for flavours will not be entertained for items purchased under the sale

ACCEPTANCE:

By using this site, you agree to the terms of this policy. If you do not agree with any term in this policy, please do not use this site to submit personally identifiable information